F17 or door errors on the Aris­ton wash­ing machine may appear on the dis­play before wash­ing starts, dur­ing oper­a­tion, or after it. But how is this error decod­ed? In the arti­cle we will tell you in detail what they mean, the rea­sons for their appear­ance and how to fix them your­self.

How the error is decoded

Error F17 or Door means that a fail­ure has occurred or the hatch lock does not work. The main cause of the mal­func­tion is the hatch block­ing device (UBL), but the con­trol board (mod­ule), the motor may also be faulty, or the con­tacts and wiring may be dam­aged.

On Hot­point-Aris­ton wash­ing machines with­out a dis­play, the error is dis­played as fol­lows:

  • On Aris­ton Margheri­ta mod­els, the error is dis­played by cyclic blink­ing of the net­work indi­ca­tor 17 times, then fades for up to 10 sec­onds. and repeat. Also, the switch knob will rotate clock­wise and plus the sun­roof lock indi­ca­tor may blink.
  • The AV, AVL, AVTL, AVSL, CDE and oth­ers range dis­plays an error by blink­ing the “Spin” indi­ca­tors and the last in a series of addi­tion­al func­tions (depend­ing on the mod­el, this is “Extra Rinse” or “Spin Speed ​​Reduc­tion”). The sun­roof lock indi­ca­tor will also flash rapid­ly.
  • On Aris­ton machines of the Low-End line (ARSL, ARTL, ARXL, AVM, ARUSL and oth­ers), the sec­ond from the top and the first from the bot­tom indi­ca­tors (“Rinse” and “Hatch Lock”) will flash simul­ta­ne­ous­ly with the phas­es of the cycles in a row ver­ti­cal­ly. All addi­tion­al func­tion LEDs may also be lit.
  • Mod­els of the Aqualtis series dis­play the F17 error by simul­ta­ne­ous­ly flash­ing 1 and 5 tem­per­a­ture indi­ca­tors (“No heat­ing” and “60 ° C”, and in mod­els with six indi­ca­tors “No heat­ing” and “90 ° C”)

Problems that do not require repair

In most cas­es, the occur­rence of a Door or F17 error on a Hot­point-Aris­ton wash­ing machine indi­cates prob­lems that do not require appro­pri­ate repair:

  • The door is not tight­ly closed. Per­haps the linen got between the hatch and the elas­tic band (cuff). To fix the prob­lem, it is enough to com­plete­ly open the door of the machine and get rid of the object that pre­vents it from clos­ing. If the prob­lem is solved, a cor­re­spond­ing click occurs dur­ing the clos­ing process. After that, the error sig­nal dis­ap­pears.
  • Some­thing fell into the hole in the lock. It is nec­es­sary to care­ful­ly check the mech­a­nism, small pieces of fab­ric, thread or dirt could get into it. When remov­ing such things, the main thing is not to dam­age the lock hole and its ele­ments. To do this, the work should be done very care­ful­ly. After remov­ing for­eign objects, close the door tight­ly.
  • The con­tacts are gone. The lack of com­mu­ni­ca­tion in the con­tact cir­cuit often appears after the trans­porta­tion of the wash­ing machine or its improp­er instal­la­tion. If the device is stand­ing on an uneven sur­face, it must be prop­er­ly lev­eled by check­ing the result using a stan­dard build­ing lev­el.
  • Fault in the con­trol board. A sim­i­lar prob­lem is elim­i­nat­ed by reboot­ing the wash­ing machine. This can be forced by dis­con­nect­ing the device from the pow­er sup­ply. After that, you need to give the device about 10 min­utes to “rest”. After that, you can recon­nect the machine to the net­work. If every­thing is done cor­rect­ly, the error that has arisen will dis­ap­pear and the machine will work cor­rect­ly.
  • The hatch hinges were loose. Some­times the mounts loosen as a result of con­stant vibra­tion of the device. In such a sit­u­a­tion, you can inde­pen­dent­ly cope with the prob­lem by care­ful­ly adjust­ing the posi­tion of the fas­ten­ers with a screw­driv­er and fix­ing them in the right place.

Faults requiring repair

If it was not pos­si­ble to elim­i­nate the F17 or Door error on your own, you need to seek help from a spe­cial­ist.

The door of the wash­ing machine is not blocked when it is tight­ly closed; the block­age dis­ap­pears dur­ing the wash­ing process; the block­ing does not dis­ap­pear after the select­ed device oper­a­tion mode ends. Faulty hatch block­ing device (UBL) — a device that is respon­si­ble for block­ing the hatch. UBL needs to be replaced
Motor brush wear. Some Hot­point-Aris­ton machine mod­els rec­og­nize motor prob­lems (e.g. worn brush­es) as a DOOR clos­ing error. In this case, it is nec­es­sary to replace the motor brush­es with new ones.
Mal­func­tions in the engine cir­cuit, for exam­ple, the lamel­las are burnt or the sta­tor is faulty. As already men­tioned, the hatch lock con­trol occurs in a chain with the motor, so engine prob­lems can be rec­og­nized as error F17. Trou­bleshoot­ing the motor cir­cuit.
Con­trol board defec­tive. Tri­acs, resis­tors, varis­tor, diodes, etc. may have burned out. respon­si­ble for the man­age­ment of the UBL. There may also be such rea­sons: the tracks of the micro­cir­cuit are burned out the proces­sor of the con­trol unit is out of order the con­tacts of the radio ele­ments are burnt or oxi­dized a fail­ure in the firmware Tri­acs, resis­tors, con­tacts and tracks of micro­cir­cuits can all be replaced or sol­dered by your­self. If the micro­proces­sor is faulty, the con­trol mod­ule must be replaced. A fail­ure in the firmware is elim­i­nat­ed by repro­gram­ming the con­troller.
The door of the machine does not close phys­i­cal­ly. The tongue does not fall into the hole of the lock or the tongue does not fall well. Loose hinges and warped the door, the machine does not close well. This is due to the mechan­i­cal impact on the open hatch door. Hinges need to be replaced. Depend­ing on the mod­el of the Hot­point-Aris­ton machine
there may be two or one.
The “tongue” does not fall into the lock hole due to skew or mechan­i­cal dam­age. It is nec­es­sary to dis­as­sem­ble the door and replace the bro­ken parts (tongue, guide). Some­times the guide pops out, and it will be enough just to put it in place.
The door does not lock and writes an error F17 or door; Block­ing dur­ing the wash­ing process peri­od­i­cal­ly, then appears, then dis­ap­pears. Dam­aged wiring or con­tacts. The con­tact con­nec­tors between the con­trol mod­ule and the door lock sys­tem are out of order. Most often this hap­pens due to the fact that the wires are quite eas­i­ly rubbed against the edge of the tank due to the con­stant vibra­tions of the wash­ing machine. If the prob­lem is in the wiring, then it is nec­es­sary to twist and heat shrink the dam­aged areas or com­plete­ly replace the cable. If the con­tacts are bro­ken, then it is nec­es­sary to sol­der. If they were bad­ly dam­aged, then it is bet­ter to replace with a new con­tact group.