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The dE, Ed, Door error on Samsung washing machines mostly appears at the beginning of the wash. We closed the door, pressed “Start”, and instead of taking water, an error appeared on the display. Sometimes the cause can be a simple oversight, and sometimes a serious violation of internal mechanisms. In the article we will tell in detail about the possible causes of the malfunction and how to eliminate them.
Error decoding
The error code de, Ed, Door on a Samsung washing machine stands for Door error, which means “door error” in English. You can also see the designations dE1 and dE2. Most often, this error can be found if:
If there is no display on the washing machine, then this error is easy to determine, since absolutely all temperature indicators will light up and the mode indicators will flash.
Often this error is not critical, and it is recommended to start with a simple diagnosis in order to save some money and not contact the master.
See also - What does the UE error mean on a Samsung washing machine?
How to fix this error yourself?
In fact, in most cases, you can independently identify the cause of the breakdown and fix it. Let’s look at the most common of them:
- If the dE, Ed, Door error appears on the Samsung washing machine for the first time, then first you should simply turn it off by pulling the plug out of the socket and wait 5 to 10 minutes, then turn it on again. There may be a failure in the control board, and a reboot will help fix it.
- Check if anything is blocking the closing of the sunroof. It is possible that laundry has fallen into the gap between the door and the cuff. Fold things neatly, close the hatch and start the machine.
- Check the door lock, perhaps something got in there and prevents it from closing. Sometimes various small pieces of fabric, threads and various debris get there. Remove all foreign objects from there, close the hatch, and if a pleasant click sounds, then the problem has been fixed and you can start washing.
- Check all the contacts and cables that go to the hatch blocking device (UBL), but first unplug the machine from the outlet to avoid a short circuit. Do not pull the contacts too much, they may have moved away and need to be corrected.
If the options above did not help, and the Door error (Ed, dE, dE1, dE2) is still on the display of the Samsung washing machine, then professional repair is indispensable.
Fault types
Consider a few possible breakdowns that need to be approached with a professional approach:
| Symptoms | Probable Cause | Damage repair or replacement |
| 1) You closed the door of the washing machine, but the wash does not start and shows the error dE, ed, Door
2) After washing, the door does not open |
Most likely the hatch blocking device (UBL) is faulty | Take out the lock and check it for operability with a multimeter:
|
| The control board is faulty, the display module is out of order. This can be understood by the fact that the dE, Door error appears at the very beginning of the wash. | 1) The capacitor burned out due to a voltage drop.
1) Sudden shutdown of the machine from the mains. |
Board repair often requires soldering contacts, and this is best left to a professional. If the control panel was removed, then first check the wires going to it: perhaps it simply moved away from the soldering due to vibration. - You can check the resistor of the first and second order. The first should show a value of 8 ohms and an overload of 2A, the second shows 3–5A. – Check the thyristor unit, its resistance should not exceed 20 V. - Trigger. To do this, check the input contacts, which should not exceed 12 V, and the trigger filter resistance should be 20 ohms. |
| The hatch hinges are warped, the lock does not converge with the hook of the hatch. | The door could sag during the wear of the material. | In this case, only replacing the loops can help. |
| Samsung washing machine door closed but didn’t click and shows ed, de, door error | The castle itself was damaged. | The lock needs to be replaced. Please note that almost every Samsung washing machine model may have a different lock scheme, so when buying it is better to take the old one with you so that you can compare them. |
| Errors Door, ed, dE either appeared, then left again, then reappeared | This only says that the wiring from the UBL system to the system module closes somewhere. | To repair, you will first need to ring the wiring in order to understand which wire is broken. It could have happened anywhere due to the strong vibration. Once you have found the right wire and the place where it was interrupted, simply connect the contacts and wrap them with electrical tape. |
Such breakdowns cannot be fixed quickly. But with the necessary knowledge, experience and tools, they can be eliminated on their own.
To return the washing machine to working condition, it is not necessary to be an experienced craftsman. Even a person who has never held tools in his hands will cope with the elimination of small problems. But for more complex problems, more effort is required. But even in this case, subordinating the machine with your own hands is not difficult.
See also:
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