The washing machine does not drain water: what is the reason?

What to do if the wash­ing machine does not drain water? Before deter­min­ing the rea­son why the wash­ing machine stopped drain­ing water, you should under­stand the prin­ci­ple of oper­a­tion of drain­ing water from the tank. The main device in this case is a pump, which is an engine with an impeller attached to it. When the engine rotates, the water is drained through the hose into the sew­er sys­tem. There­fore, a pump break­down can be called the first cause of a drain vio­la­tion. But in prac­tice there are many oth­er rea­sons that affect the oper­a­tion of the wash­ing machine. Let’s con­sid­er the main ones.

Causes of a washing machine failure

1. It is like­ly that the own­er has no rea­son to be alarmed. First of all, it is nec­es­sary to clar­i­fy whether the wash­ing mode is set cor­rect­ly. A num­ber of mod­els of wash­ing machines are equipped with a “no-drain mode” option, which the user could acci­den­tal­ly press. There­fore, you need to make sure that this option is not select­ed.
2. The wash­ing machine drain hose should be care­ful­ly inspect­ed for kinks and block­ages that can sig­nif­i­cant­ly affect the oper­a­tion of the wash­ing machine. At the same time, for the pur­pose of pre­ven­tion, it is rec­om­mend­ed to clean the hose and check the clog­ging of the siphon (in case of drain­ing water through it).
3. One of the answers to why the wash­ing machine does not drain water well or does not drain at all may be that the fil­ter is dirty with var­i­ous small objects. This can make it dif­fi­cult, and some­times com­plete­ly stop drain­ing. Before start­ing the clean­ing steps, it is worth remem­ber­ing that water may leak as a result of remov­ing the fil­ter. Clog­ging the fil­ter should be giv­en spe­cial atten­tion, as this can cause more seri­ous dam­age to the machine. The pro­ce­dure for clean­ing the drain fil­ter is pro­vid­ed for in the instruc­tions for use, so this must be done reg­u­lar­ly.
4. One of the rea­sons for the break­down of the machine can be things (socks, etc.) or items of cloth­ing that are stuck in the noz­zle and there­fore the water does not leave the wash­ing machine.
5. This dif­fi­cul­ty aris­es due to a mal­func­tion of the pump, which can be eas­i­ly rec­og­nized by the sound of the pump, which has become qui­eter, which is not typ­i­cal for nor­mal oper­a­tion. The water does not drain, but the wash­ing machine makes noise or hums. Final­ly, a pro­fes­sion­al can deter­mine the cause of the break­down. Phys­i­cal wear and tear on a pump that is expect­ed to last 3–5 years can cause dam­age. Small parts leak­ing out of the fil­ter can block the pump impeller. Some­times, when dis­as­sem­bling pump­ing equip­ment, twist­ed skeins of threads, hair, etc. are found. An alarm that should force the own­er to urgent­ly take pre­ven­tive main­te­nance of the machine or resort to the help of a spe­cial­ist is unusu­al sounds that appear when drain­ing, mal­func­tions.
6. On the advice of the mas­ters, it is also worth check­ing the inter­nal wiring of the machine.
7. In some cas­es, prob­lems in the firmware, a faulty micro­cir­cuit can cause dam­age to the con­trol mod­ule (pro­gram­mer). There­fore, it is nec­es­sary to repair the elec­tron­ics or replace it with a new one.

Expert advice

In order to pre­vent break­downs, it makes sense to take the advice of expe­ri­enced pro­fes­sion­als who will help to “save” the machine from fail­ure.

• It is nec­es­sary to dis­con­nect the wash­ing machine from the mains.
• Under the load­ing hatch, you need to install a low capac­i­ty. Remove the pump fil­ter and, if nec­es­sary, clean it.
• After the fil­ter is removed, the water still does not drain, it is nec­es­sary to look for a prob­lem in the drain pipe, which is much more dif­fi­cult to remove. There­fore, if the home mas­ter is unsure of his abil­i­ties, he does not need to do repairs on his own, it is bet­ter to turn to pro­fes­sion­als. When a deci­sion is made to cope with the dif­fi­cul­ties that have arisen on your own, then you must adhere to the fol­low­ing order: — unscrew the screws that secure the drain and remove it; — after loos­en­ing the clamp that secures the pipe to the “snail”, remove it; — place the end of the pipe in a drain tank; — inspect the cor­ru­gat­ed cut and clean it of debris; — return the equip­ment to nor­mal.
• Check how the pump impeller locat­ed behind the fil­ter rotates.
• The pump may need to be replaced.

Monitoring the operating status of the pump

After the pre­vi­ous points of rec­om­men­da­tions are com­plet­ed, it is impor­tant to con­stant­ly mon­i­tor the drain pump. It is nec­es­sary to con­nect the auto­mat­ic machine to the pow­er sup­ply by select­ing the “drain” option, and in case of its absence, “spin”. In this sit­u­a­tion, the pump starts to rotate — this can be seen in the fil­ter hole. You should pay atten­tion to how the impeller turns. If it does not rotate, then the pump needs to be replaced. The first steps to replace it coin­cide with the pro­ce­dure for clear­ing block­ages from the pipe that con­nects the tank to the pump, but with­out dis­con­nect­ing the pipe from the “snail”. The wash­ing machine must be tilt­ed to the back wall, dis­con­nect the “snail”, and then dis­con­nect the pump itself from the pow­er sys­tem and from the “snail” itself. Most new gen­er­a­tion wash­ing machines are equipped with drain pumps of com­mon types and mod­els that are com­mer­cial­ly avail­able.

One more nuance should be not­ed. There are times when every­thing is in order, but the wash­ing machine does not drain the water. The fil­ter is removed, the noz­zle and drain hose are checked, there are no block­ages, the pump is set to the “drain” pro­gram and rotates.

There are two rea­sons why the wash­ing machine stopped drain­ing water: the first is that the drain hose is clogged and needs to be cleaned, the sec­ond is that the pump has exhaust­ed its resource and only rotates to “dry”. That is, it can work with­out water, but with water it jams and lacks pow­er indi­ca­tors. There­fore, this pump must be replaced.

Prevention Tips

In order to avoid dif­fi­cul­ties dur­ing oper­a­tion when the wash­ing machine does not drain water, some pre­ven­tive mea­sures should be observed.

A num­ber of rec­om­men­da­tions are pro­posed that must be done to pre­vent break­downs:

• Before wash­ing, it is always worth emp­ty­ing pock­ets of for­eign objects: coins, pieces of paper, small parts, etc.
• When load­ing laun­dry into the drum, observe the weight indi­cat­ed in the instruc­tions and avoid over­load­ing it. In this case, a long oper­a­tion of the drum with­out break­downs is guar­an­teed.
• For wash­ing, use deter­gents of appro­pri­ate qual­i­ty and in the required quan­ti­ty.
• In order to pro­tect the equip­ment from pow­er surges and pos­si­ble pow­er fail­ures, it is rec­om­mend­ed to use a sta­bi­liz­er dur­ing wash­ing.

Advice:

See also: How to choose a sta­bi­liz­er for a wash­ing machine

It is quite prob­lem­at­ic to deter­mine on your own the rea­sons for the break­down of the wash­ing machine, so it is best to con­tact a ser­vice cen­ter. Our experts will iden­ti­fy the caus­es of break­downs and quick­ly fix them.

See also: